Do you have parents that you just dread dealing with? When they call on the phone, send an email or walk in your classroom/office do you get a sinking feeling? Do you ever have to deliver bad news to nice parents? This workshop will provide valuable tools for educators to deal with hostile parents, build relations with all parents, and learn new techniques that can help you effectively deliver tough news in a positive manner. You will develop skills which will allow you to help everyone in your organization be more effective in dealing with these most challenging people.
